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+--- Thread: 01- Karachi I would caution others to think twice before purchasing products from Haier (/Thread-01-Karachi-I-would-caution-others-to-think-twice-before-purchasing-products-from-Haier)
I would caution others to think twice before purchasing products from Haier - Wahab Malik - 09-09-2023
I bought a new Haier floor-standing AC about a month ago, it suddenly stopped working after a loud blast in the device about 2 weeks ago. I called Haier for help, and a technician came to check it out. They took some parts with them to fix it and said they'd be back the next day to finish up.
However, I haven't heard from them since. I've tried reaching out to Haier's customer support, but they don't seem to know what's happening either. This situation is frustrating, and it feels like Haier isn't providing good after-sales service.
The lack of communication and follow-up from Haier's support team has left me feeling that they are not providing adequate after-sales service, which is disappointing considering the brand's reputation.
Also the quality of their devices doesn't seem up to standard, and I have concerns about the safety. This whole experience has raised doubts about the reliability and safety of Haier's products
I would caution others to think twice before purchasing products from Haier, as my experience has been far from satisfactory.